Privacy & Security

Privacy 

Brainstorm will treat your personal information as confidential (except as below) and this will be kept on our secure server.  Your information will only ever be used lawfully and in accordance with the Data Protection Act 1998.  Where required credit checks will be made against companies who apply for a credit account.  The information provided will also be held on our secure server. 
 
When you use and purchase via this website we collect information about you to process your order and to provide you with the best possible service.

The information we collect will include your name, company name, e-mail address, invoice address, delivery address, telephone number, product selections, credit card or other payment information and a password.  We may also collect information about which pages of our website were viewed during your visit and any search terms that you entered on our website.  We may collect some of this information even if you do not register with us or purchase from us.

We will send you information regarding the progress of your order by email. You may also receive promotional emails from us unless you have told us that you do not want us to contact you in this way.  Your email address will not be passed to other trusted third parties unless you agree.
 
We may make our mailing list available to other trusted third parties.  If you would prefer us to not pass on your information, please select this option when sending personal information to us.
  
The information we hold will be accurate, relevant and up to date. You can check the information that we hold about you at any time by emailing or phoning us.  If you do find any inaccuracies we will correct them straight away.
 
All personal information which we hold is in accordance with English law.
 
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information, we are entitled do so.

If you have any questions or comments about privacy, please email us at customerservices@brainstormltd.co.uk

Security

We will take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party obtains unauthorised access to any data you provide when accessing or ordering from the website.